Services

Consults

Full service Advocacy

What type of Plan do I have?
Do the mental health parity rules apply to me?
I don't have full plan documentation - what is this supposed to look like and how do I get it?
What is a single case agreement and do I need one?
What is an Allowed Amount and why is it so important?
My health plan says it has no record of my appeal - now what?
I am going to an out of network mental health provider - how can I work with them to make sure I am properly reimbursed?
I don't understand the criteria being used by my health plan to deny care - help!
Can my state regulator help me? Where do I find them?
My stage one appeal was denied - what next?

* not an exhaustive list - bring your questions!

Full service Advocacy

Level one and level two appeals (including expedited appeals). External reviews. State complaints. Grievances. Whatever it takes to make your health insurance work for you. How can you better support yourself or your loved one with autism, developmental disabilities, or other mental health diagnoses? Many reputable residential treatment providers will not deal with insurance and although they may help you with medical records they will not file your appeals for you. Consulting with Sara will help you break through the barriers that insurance companies like to put in your way. She will leave no stone unturned in moving your claim forward. In ERISA governed plans, Sara encourages a team approach by seeking a contact within the employer organization. Often this can greatly speed up the resolution process.

Full service advocacy is billed at an hourly rate. Find out more after you have done your initial consultation.